Insurance dispute

Secured a RUB 2.74 million insurance payout after SOGAZ’s initial refusal

After the insured person’s death, SOGAZ initially refused to recognise the event as covered by a personal insurance policy linked to a bank loan. Konsultant Law Firm represented two heirs in the dispute. The court recognised the death as an insured event, and during the proceedings SOGAZ paid the full insured amount of RUB 2,737,500. Of that amount, RUB 2,411,252.10 went to Gazprombank towards the loan obligation, and RUB 326,247.90 went to the two heirs. On appeal, the Krasnoyarsk Regional Court increased the penalty payable to each heir from RUB 20,000 to RUB 81,561.97, bringing the total penalty to RUB 163,123.94. Viktor Erofeev represented the clients, including on appeal.

Situation

The insured person concluded a personal insurance policy with SOGAZ JSC (АО «СОГАЗ») to secure obligations under a bank loan agreement with Gazprombank.

After his death, the heirs became: Paramonova Tamara Alekseevna (Парамонова Тамара Алексеевна) — mother; Stanislavchik Irina Valeryevna (Станиславчик Ирина Валерьевна) — sister.

After the heirs applied for the insurance payment, SOGAZ refused to recognize the death as an insured event and informed the notary that no payments would be made to the heirs.

Our position

Konsultant Law Firm represented the plaintiffs — the two heirs. We proved that the death was an insured event under the personal insurance policy and that the insurer’s refusal was unjustified.

Result in the first instance

The Central District Court of Krasnoyarsk (Центральный районный суд г. Красноярска) recognized the death as an insured event (decision of 23 November 2022).

During the proceedings SOGAZ paid the full insured amount of RUB 2,737,500: RUB 2,411,252.10 to Gazprombank towards the loan obligation and RUB 326,247.90 to the heirs (RUB 163,123.95 each).

The court also awarded a penalty under the Russian consumer protection law, initially reduced to RUB 20,000 to each plaintiff.

Appeal

On appeal, the Krasnoyarsk Regional Court (Красноярский краевой суд) increased the penalty to RUB 81,561.97 to each plaintiff (total RUB 163,123.94), case No. 33-4686/2023, ruling of 17 April 2023.

The heirs actually received the amounts awarded to them.

Our role

Konsultant Law Firm represented the plaintiffs — Paramonova Tamara Alekseevna and Stanislavchik Irina Valeryevna.

The case was handled by lawyer Viktor Erofeev, who also represented the plaintiffs in the Krasnoyarsk Regional Court.

First instance

Central District Court of Krasnoyarsk (Центральный районный суд г. Красноярска)

First instance decision

23 November 2022

Appellate court

Krasnoyarsk Regional Court (Красноярский краевой суд)

Appeal case

No. 33-4686/2023

Appeal ruling

17 April 2023

Plaintiffs

Paramonova Tamara Alekseevna (Парамонова Тамара Алексеевна), Stanislavchik Irina Valeryevna (Станиславчик Ирина Валерьевна)

Defendant

SOGAZ JSC (АО «СОГАЗ»)

Status of clients

plaintiffs (heirs)

Subject of the dispute

recognition of death as an insured event and recovery of insurance compensation

Insured amount

RUB 2,737,500

Paid to Gazprombank

RUB 2,411,252.10

Insurance compensation to the heirs

RUB 326,247.90 (RUB 163,123.95 each)

Penalty after appeal

RUB 81,561.97 each; total RUB 163,123.94

Lawyer

Viktor Erofeev

Practice Areas

Practices Related to This Case

Nikolay Nemkov

Managing Partner, Konsultant Law Firm

Nikolay Nemkov

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Has the insurer refused to pay the compensation?

We will check the documents and the grounds for the refusal. We will assess the prospects of recovery.