The Customer Has Not Paid for Completed Works
The works have been completed in full or in part, but the customer is delaying payment, withholding part of the price, or disputing the scope or basis for payment.
CONTRACT • ACCEPTANCE • PAYMENT • EXPERT EVIDENCE
We protect customers, general contractors, contractors and subcontractors in disputes over payment, scope and quality of works, acceptance, additional works, deadlines, estimates and termination of construction contracts.
We compare the contract, design documents, estimate, acceptance documents, construction records, correspondence and the actual result of the works — and only then formulate the pre-trial claim or court position.
WHEN A LAWYER MAY BE NEEDED
The works have been completed in full or in part, but the customer is delaying payment, withholding part of the price, or disputing the scope or basis for payment.
The works have been presented for acceptance, but the KS-2, KS-3 or another document has not been signed, no formal comments have been recorded, or the parties disagree about the actual volume of completed works.
The customer alleges defects, deviations from the design or the need to redo the works, and it is necessary to determine the cause and significance of the defects and the cost of remediation.
Additional scope arose during construction that was not included in the original documentation or estimate, creating a dispute over approval, necessity and price.
The works were completed later than scheduled, but the parties assess the causes differently: actions of the customer, design changes, late handover of the site or documents, or breaches by the contractor.
The scope changed, costs increased, or one party seeks additional payment while the other considers the claimed price unjustified.
One party withdrew from the contract or the works effectively stopped, and the parties need to determine the completed scope, mutual settlements, materials, documents and the consequences of termination.
The dispute concerns actual scope, quality, causes of defects, remediation costs or other technical issues requiring specialist knowledge.
Nikolay NemkovManaging Partner, Konsultant Law Firm
Managing Partner’s Commentary
Why a construction-contract dispute cannot be proven by showing only the contract and an invoice: the court needs to reconstruct what works were agreed, what was actually completed, how the result was presented to the customer and which documents confirm the scope and quality.
STRATEGY
A construction dispute is rarely decided by a single document. The contract may define one scope, the estimate another, the acceptance documents a third, while the works actually completed on site may differ again. The legal position therefore needs to connect the contractual documents, actual performance and timely records of the parties’ actions.
We review the scope, price, deadlines, procedure for changing the scope, acceptance, payment, liability and termination provisions.
We compare the design, estimate, certificates, construction records, supplied materials and the works actually completed.
We reconstruct notices, handover of the site and documents, presentation of works for acceptance, comments, suspensions and changes to the assignment.
We determine the amount claimed, penalties, damages, withholdings and technical issues that may require expert evidence.
WHAT WE DO
We review the construction contract, amendments, technical specifications, design, estimate, schedule and other documents defining the parties’ obligations.
We compare KS-2, KS-3, other certificates, construction records, logs, materials, photographs, correspondence and the actual condition of the site.
We analyze notices of readiness, presentation of the result, signed and unilateral certificates, customer comments and evidence that defects were remedied.
We determine outstanding payment, disputed value of works, penalties, damages, withholdings and other monetary claims in light of the contract and actual circumstances.
We prepare the claim or response, calculations and evidence package for negotiations and compliance with any applicable pre-trial procedure.
We prepare the claim or response, procedural documents and evidence and represent the company in the Russian commercial court.
We determine which technical issues require specialist knowledge, formulate questions, review the source materials and analyze the expert opinion.
EVIDENCE
The contract, appendices, technical specifications, design, estimate, schedule and amendments.
KS-2, KS-3, other certificates, notices of readiness, comments and documents relating to unilateral handover of the result.
Construction records, logs, concealed-works certificates, correspondence, notices, photographs, videos and inspection materials.
Payments, invoices, delivery notes, material costs and calculations of debt, penalties, damages and expenses.
TWO SIDES OF THE DISPUTE
CUSTOMER
CONTRACTOR / SUBCONTRACTOR
The same documents can have different significance for a customer and a contractor. Before choosing the legal position, we first determine the client’s role and reconstruct the actual history of performance.
ACCEPTANCE
Under a construction contract, the contractor’s handover of the completed result and the customer’s acceptance are documented by an acceptance certificate. If one party refuses to sign, the certificate may record that refusal and be signed by the other party.
But a unilateral certificate does not automatically mean that the contractor wins. The court assesses whether the works were presented for acceptance, whether there were grounds for refusal, what comments the customer raised and whether actual completion is supported by other evidence.
The dispute therefore depends not only on the existence of KS-2 or KS-3, but on the entire handover process: notices, dates, comments, correspondence, access to the site and actual use of the completed result.
ADDITIONAL WORKS
If, during construction, the contractor discovers works that were not included in the technical documentation and that require additional works and an increase in the estimated price, the source rules require the contractor to notify the customer.
If no response is received within ten days, unless another period is provided by law or the contract, the source rules provide for suspension of the relevant works. A contractor that fails to notify the customer risks losing the right to claim payment for the additional works and related suspension losses, except in the circumstances provided by law.
For additional works, we therefore reconstruct separately when the need arose, who identified it, what was communicated to the customer, how the customer responded and why the works were completed.
BEFORE COURT
For the relevant monetary claims arising from contracts between organizations and entrepreneurs, the Russian Commercial Procedure Code generally provides for going to court after pre-trial settlement measures have been taken and thirty calendar days have passed from the date the claim was sent.
However, another period or procedure may be established by law or by the contract itself. Before filing a claim, it is therefore necessary to check not only the wording of the pre-trial claim but also how it was sent, the address, the date of receipt and the terms of the particular contract.
30 calendar daysgeneral period after sending the pre-trial claim for the relevant monetary claims, unless the law or contract establishes a different procedure
The firm has been practicing since 2007. We handle litigation and complex legal matters for businesses in Krasnoyarsk, Moscow and other regions of Russia.
What Our Clients Say
Video testimonials, client letters and ratings on independent platforms.
Contractor Dispute
An unscrupulous contractor caused property damage. Nikolay Nemkov reviewed the situation, explained the next steps and helped resolve the issue.
“Hello everyone. I met Nikolay. He helped me understand the situation and resolve the issue.”
Related Practice: Construction Disputes
In a construction dispute, the written contract terms have to be compared with what actually happened on site: when the site was handed over, what documentation the contractor received, what changes were made, what scope was completed and how the parties reacted to departures from the original plan.
A strong position is therefore usually built not around a single certificate or letter, but around a consistent chronology in which the contractual documents, correspondence, construction records and actual result support each other.
CONSTRUCTION EXPERT EVIDENCE
Expert evidence can be critical when the parties dispute the actual scope of works, the existence and causes of defects, compliance with the design, usability of the facility or the cost of remediation.
But the opinion depends on the questions asked and the source materials provided. Before an expert examination, it is therefore necessary to identify the legally significant technical issues, collect the documentation and understand which conclusion is actually needed to resolve the particular claim.
The contract, estimate, design, KS-2, KS-3, construction records, pre-trial claims, correspondence and payment documents.
When the works started, what changed, what the parties handed over, when the result was presented and what comments arose.
Scope, price, quality, deadlines, additional works, acceptance or grounds for termination.
We determine the claims or objections, evidence required, pre-trial actions and whether construction expert evidence is needed.
MANAGING PARTNER

Managing Partner, Konsultant Law Firm
More than 20 years of practice in complex property and corporate disputes. Practicing insolvency practitioner.
Construction Disputes in Practice
Practical answers for customers and contractors involved in disputes over construction quality, deadlines, payments and contractual obligations.
When construction deadlines are missed, it is necessary to analyse the contract terms, reasons for delay and the parties’ responsibilities.
It is important to determine whether the delay was caused by the contractor, whether there were circumstances affecting performance and what remedies are provided by the contract.
Depending on the situation, possible measures may include requiring performance, claiming penalties, damages or other legal remedies.
Yes, where there are legal grounds and sufficient evidence, a customer may seek protection of its rights.
It is necessary to prove defects, their consequences, the connection with the contractor’s actions and the amount of the claim.
Construction disputes often depend on contracts, technical documentation, acceptance documents, correspondence and expert findings.
In many construction disputes, expert examination is important because it may establish defects, their causes and the cost of repair.
However, the need for expert examination depends on the circumstances and nature of the dispute.
The questions submitted to the expert should be properly formulated because they affect the evidentiary value of the conclusion.
A contractor’s defense depends on the circumstances of contract performance and available evidence.
It is necessary to analyse contract terms, correspondence, documents confirming completed work, reasons for the dispute and actions of both parties.
The defense should be based not only on formal objections but also on proof of the actual circumstances.
If completed construction work is not paid for, it is necessary to assess the contract, proof of performance and grounds for payment.
Important evidence may include acceptance documents, correspondence, delivery documents and other materials.
Depending on the circumstances, recovery of debt and other contractual or statutory claims may be possible.
The possibility of challenging an expert report depends on its content and the circumstances of the examination.
It is necessary to analyse the methods used, questions submitted, source materials and conclusions.
Where grounds exist, a party may object to the expert report and use procedural mechanisms available under law.
Construction disputes usually involve extensive documentation, technical issues and financial claims.
A lawyer helps assess evidence, determine legal position, prepare documents and protect the interests of the party.
The strategy depends on the client’s role as a customer or contractor.
Describe your role, the amount in dispute and the main issue. If you have the contract, estimate, KS-2, KS-3, a pre-trial claim, a termination notice or an expert opinion, mention this in your description.